Shipping Policy

Shipping MethodCostExpected delivery time
Australian Shipping Flat Rate$14.95Metropolitan allow 2-3 business days
Australian Shipping Flat Rate$14.95Outer Metropolitan 5-7 business days
Australian Express Shipping $19.95Allow 1-2 business days
Same Day Delivery (Melbourne Metropolitan Only)$24.95Mon-Fri 9-2pm, allow up to 4 hours
New Zealand Shipping Flat Rate$34.95Allow up to 5 business days
International Shipping Flat Rate $34.95Allow 7-10 business days


All orders within Australia will be shipped via Australia Post. Orders are processed as quickly as possible, within 48 hours. Deliveries are sent during normal business hours, Monday to Friday. Purchases made on weekends and public holidays will be processed on the next business day.  Please note, during sale and peak periods, we might experience some delayed shipping times – we thank you for your patience.

Melbourne Metropolitan same day delivery is available Monday to Friday, between the hours of 9am and 2pm.  These parcels are sent via Comet Transport.

A Click & Collect option is available for Melbourne orders which can be collected from Kate & Kate’s Port Melbourne Showroom free of charge.  Available Monday to Friday, between the hours of 9am and 5pm.


Shipping for all orders to New Zealand and the rest of the world is via DHL or FedEx and a tracking option is always used wherever possible.  Unfortunately we are unable to ship to South Korea.

In accordance with export regulations, we are required to declare the exact value of all items and identify the order as dutiable “merchandise”. Unfortunately we are prohibited by law from identifying an order as a “gift” for export purposes, even if a customer has placed the order with the intention of delivery to a gift recipient. It is the customer’s responsibility to pay any overseas customs duties, foreign taxes or other fees that may be imposed. For more information on taxes, duties and customs regulations, please contact your local customs office directly.

For any further queries, please contact us at [email protected]

Pin It on Pinterest